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CUSTOMER SUPPORT
Welcome to DirectBuyin's customer support! Here, you'll find everything you need to know about our products, services, and more. Feel free to reach out to us if you have any questions or need assistance. We're here to help you on your wellness journey.
OUR TEAM IS HERE FOR YOU
Our dedicated team is available to assist you from Monday to Friday, 8am to 9pm PT, and on weekends as well.
CONTACT US
123-456-7890
LIVE CHAT
Connect with our friendly representatives and wellness advisors for support and guidance. We're available every day from 8am to 9pm PT.
VISIT US AT THESE LOCATIONS
Visit our main store located at the heart of the city for a wide range of health food products, supplements, and wellness essentials.
Explore our branch store in the northside, offering a convenient location to shop for your favorite health and wellness items.
Discover our southside branch store, where you can find a variety of organic and natural products for your well-being.
Experience our eastside branch store, featuring a diverse selection of health foods and nutritional supplements.
Check out our westside branch store, known for its extensive range of health and wellness offerings.
Visit our suburban branch store, catering to the local community with quality health food products and more.
Explore our riverside branch store, providing easy access to essential health and wellness items for all.
Embark on a wellness journey at our mountainside branch store, offering a serene environment and holistic health products.
YOUR QUESTIONS ANSWERED
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.